Privacy Policy

Last updated: [add date]. This is a starting template, not legal advice — have it reviewed by a lawyer qualified in Ghana before publishing.

This policy should be reviewed against Ghana's Data Protection Act, 2012 (Act 843) and the Data Protection Commission's guidance, and against any other law that applies to your customers (for example, if you serve clients outside Ghana). [Confirm KWAPAT's Data Protection Commission registration status here.]

1. Who We Are

KWAPAT Hospitality Solution ( "we") provide hotel and restaurant management, staff supply, housekeeping and conference services. You can reach us at info@kwapat.com or 0244 050 015.

2. Information We Collect

We only collect the information needed to respond to your enquiry or provide our services:

Contact details you submit through our contact form: name, company, phone number, email address, service needed, and your message.
Basic technical information generated by third-party embeds on this site (see Section 4), such as your approximate location or device type.

We do not ask for more information than we need, and we do not sell personal data.

3. How We Use Your Information

To respond to enquiries submitted through the contact form.
To provide, manage and invoice the services you request.

4. Third-Party Services and Embeds

This site uses a small number of third-party services:

Google Fonts — loads typefaces from Google's servers.
Google Maps — the map on our Contact page only loads after you choose to load it, since it sets its own cookies and may process your IP address.
WhatsApp — the WhatsApp button opens a chat on WhatsApp's own platform, governed by WhatsApp's privacy policy.

We do not currently run analytics or advertising trackers on this site. [Update this section if you add analytics, e.g. Google Analytics or Meta Pixel, and add matching entries to the Cookie Policy and cookie banner.]

5. Data Sharing

We do not sell personal data. We may share information with [staffing partners / sub-contractors / payment processors — list who actually needs the data] only as necessary to deliver a service you requested.

6. Data Retention

We keep enquiry and contract-related information only as long as necessary to respond to you, deliver services, and meet our legal obligations, after which it is deleted or anonymised. [Add specific retention periods once decided.]

7. Your Rights

Subject to Ghanaian data protection law, you may ask to access, correct, or request deletion of the personal data we hold about you by contacting info@kwapat.com.

8. Children's Privacy

Our services are intended for businesses and adults; we do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this policy from time to time. The "last updated" date above will reflect the latest revision.

10. Contact Us

Questions about this policy can be sent to kwapathospitality@gmail.com or 0244 050 015.